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| Frequently Asked Questions | |
- Q. How can I pay for my order?
A. Most major credit cards are accepted ( see logos below ).
- Do you deliver outside of the United Kingdom?
A. Yes
- Q. How much will my shipping charges be?
A. Shipping within the UK on ALL products is free of charge. There is a £5 charge on all international shipping.
- Q. When will I receive my order?
A. Please allow up to 28 days from the date you place your order, although usually you will receive your goods earlier.
- Q. Can I return the item if I decide I don't want it after all?
A. You will receive a full refund, provided the goods are returned unmarked, in their undamaged, original boxes within 10 days of receipt.
- Q. How will I be billed?
A. You will be invoiced by Associated Optical Products, and this will also appear on your debit or credit card statement.
- Q. What is the guarantee period?
A. Binoculars are guaranteed between 5 and 10 years, depending upon the model. All other products are guaranteed for 2 years from date of purchase.
- Q. Do the prices include V.A.T. ?
A. Prices shown are exclusive of V.A.T which will be added at the rate ruling on date of despatch.
- Have questions we didn't answer?
If you have additional questions, please E-mail us at the address shown below.
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